FAQs
FAQs
To return to your diary, click on the 'HOME' tab at the top of this page. Then click on the 'The Diary' button.
On every page you will find a 'Help Button', which provides a quick guide specific to that page. Click on the yellow post-it note with 'help' written on it, to reveal a series of '?' buttons around the page which you can hover the mouse over for guidance and instructions.
For further help please email us at helpdesk@familyfoodpanel.co.uk or call our freephone number on 08085 560152 Monday to Friday 9am - 9pm & Saturday 10am - 4pm.
For further help please email us at helpdesk@familyfoodpanel.co.uk or call our freephone number on 08085 560152 Monday to Friday 9am - 9pm & Saturday 10am - 4pm.
To participate in the EFS Panel, just click on “Register” and type in the relevant data. After registration, you will receive an e-mail, containing a confirmation-link. After clicking on that link and answering the first questionnaire, you will be a full member of the EFS Panel.
The length of each survey will vary, but all questionnaires are kept as brief as possible. Some surveys will take around 10 minutes to complete and others between 15-20 minutes. Obviously, the longer the survey takes to complete, the more points you will get.
No. Protecting your privacy is of utmost importance to us. Please be assured that all the member profile information will be processed by the most sophisticated technology to protect your personal information.
As an online research service, we provide our clients and partners with the opinions and attitudes of our members on a statistical and anonymous basis, and never on a personal or individual basis.
For more information, please see our privacy policy.
As an online research service, we provide our clients and partners with the opinions and attitudes of our members on a statistical and anonymous basis, and never on a personal or individual basis.
For more information, please see our privacy policy.
If you are selected to participate in a survey, we will send you an e-mail to invite you to participate in a survey that we think could be interesting to you.
In this e-mail, we will provide you with information about how to access the survey, how long the completion of it will take, how many points you can earn with it, and before which day you have to submit it.
In this e-mail, we will provide you with information about how to access the survey, how long the completion of it will take, how many points you can earn with it, and before which day you have to submit it.
You can redeem your accumulated points for vouchers at certain online shops.